Privacy Policy
Effective Date: April 24, 2026 · Last Updated: May 1, 2026
Your privacy matters to us. This Privacy Policy explains how Claw Ecosystem ("we," "us," or "our") collects, uses, and protects your personal information when you visit clawecosystem.co (the "Site") or purchase our products.
1. Information We Collect
Information you provide directly: When you purchase a product, subscribe to updates, or contact us, you may provide your name, email address, and billing information. Billing data is handled by our payment processor (ThriveCart) and is not stored on our servers.
Information collected automatically: When you visit the Site, we may collect standard technical information such as your IP address, browser type, operating system, referring URLs, and pages visited. This data is collected to maintain site security and understand general traffic patterns.
Cookies: We use only essential cookies necessary for the Site to function. We do not use advertising cookies or third-party tracking pixels. If we add analytics in the future, we will update this policy and provide opt-out options.
2. How We Use Your Information
- To fulfill your purchase and deliver digital products
- To send you product updates, new editions, or communications you've opted into
- To respond to your questions and support requests
- To improve the Site based on aggregate usage patterns
- To comply with legal obligations
We do not use your data for automated decision-making or profiling.
3. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA) or United Kingdom, our legal basis for collecting and using your personal information depends on the data involved:
- Contract performance: Processing your purchase and delivering the product
- Legitimate interests: Operating and improving the Site, preventing fraud
- Consent: Sending marketing emails (you can withdraw consent at any time)
- Legal obligation: Compliance with applicable laws
4. Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your information with:
- Payment processors: ThriveCart processes payments. See their privacy policy for details on how they handle billing data.
- Email service providers: If you subscribe to updates, your email may be processed by our email platform to send you communications.
- Legal compliance: We may disclose information if required by law or to protect the rights, property, or safety of our users or the public.
Any third-party service providers we use are contractually required to protect your data and use it only for the services they provide to us.
5. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes described in this policy, or as required by law. Customer purchase records are retained for tax and legal compliance purposes (typically 7 years). Email subscription data is retained until you unsubscribe. You may request deletion of your data at any time.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request that we correct inaccurate data
- Deletion: Request that we delete your data ("right to be forgotten")
- Portability: Request your data in a structured, machine-readable format
- Objection: Object to processing based on legitimate interests
- Withdrawal of consent: Withdraw consent for marketing at any time
- CCPA (California residents): You have the right to know what data we collect, to opt out of sale (we don't sell data), and to non-discrimination for exercising your rights
To exercise any of these rights, email hello@clawecosystem.co. We will respond within 30 days.
7. Data Security
We use SSL/TLS encryption for all data transmission. Access to personal data is restricted to authorized personnel only. While we take reasonable precautions, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Children's Privacy
This Site is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it.
9. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.
10. Updates to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Material changes will be communicated via email to active subscribers. Your continued use of the Site after any changes constitutes acceptance of the updated policy.
11. Contact Us
For privacy questions, requests, or complaints:
- Email: hello@clawecosystem.co
- Mail: Claw Ecosystem, 111 W Ocean Blvd, Suite 400, Long Beach, CA 90802
If you are in the EEA and are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.